1. Develop an interest in people and become other oriented.
2. Know what people need and then try to meet those needs.
3. Ask about their family and be genuinely interested in their answer.
4. Find people doing something right and praise them generously.
5. Believe in the collective wisdom of the group.
6. Talk in terms of a person’s main interest....THEMSELVES.
7. Always look directly at the person you are speaking to.
8. Laugh at yourself. When you do you give people permission to laugh at themselves.
9. Start believing that people are your most valuable resource.
10. Always give credit, don’t take credit.
PLUS.... MUCH MUCH MORE
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