Showing posts with label family relationships. Show all posts
Showing posts with label family relationships. Show all posts

Friday, October 07, 2011

Climbing the Listening Ladder

I wrote in my book "Embracing the Mystery" that there was nothing as flattering or as rare as the undivided attention of another. The fact is that people just don't listen well. I think it was Mark Twain who wrote that a bore is someone who wants to talk about himself when I want to talk about myself.

How many times have you experienced someone asking you a question, not out of a genuine concern for what you have to say, but rather as an opportunity for them to flood you with their thoughts and opinions on an issue?

People have a hunger to be listened to- to have someone care enough to suspend their own agenda in the interest of another's. Sadly, such unselfish, attentive people are few..

I once had a man at a party come up to me and say that my wife, Carol was a terrific conversationalist. On the way home that same evening I told Carol what he had said and asked her what she did to give him that impression. She thought for a moment and said, "All I did was ask him questions about his life and listen to his answers. From his answers I asked more questions." Therein lies the secret to good conversation ...LISTENING WELL.

From Carol's insight I have developed what I call the listening ladder. Climb the listening ladder and you will be on your way to improved social interaction.

THE LISTENING LADDER

L. Look at the person speaking to you.. This alone sends out the message that you are focussed and involved.

A. Ask additional questions flowing from answers given to your original starting questions. Remember that you learn what to say by listening to what has been said.

D. Don't interrupt. The only time an interruption is acceptable is when you require clarification.

D. Don't change the subject. The speaker will indicate when they are finished their story.

E. Empathize with the speaker. Short phrases such as, "How interesting." "How exciting." "You must be so proud." Send the speaker the message that you are an empathic, caring listener.

R. Respond to what is said verbally and non-verbally. A simple nod or leaning slightly toward the speaker indicates interest and attention. Add to this such phrases as, "I see." "Really?" "Is that right?" and you enrich your response.

In conclusion I want to make something clear. Conversation is a two way affair. Most conversations are monologues conducted in the presence of an observer. If, after a reasonable period of time, the one speaking isn't willing to ask you a question and become a listener then conclude the interaction and move on. I usually give the one speaking ten minutes. If, after that time, they haven't asked me a question or my opinion I say something like, " It was nice chatting with you. Conversation MUST be reciprocal.

I like the story of the self-possessed Hollywood star who was heard saying to an admirer, "Enough about me talking about me. I'd like to hear you talk about me for awhile." There is a great deal of truth in this little story.
Good luck climbing the Listening ladder. The view from the top is fantastic.


For a copy of Mike's popular book " Embracing the Mystery" Click Here

Thursday, March 24, 2011

Top Ten Things You NEVER Say to the Woman in Your Life

humorous keynote speakers






1. How about a treadmill for your birthday?
2. That fit you last year. Didn't it?
3. Let's face it Honey, the scales don't lie.
4. Do you ever stop talking?
5. What do you do all day?
6. Is that your third cookie?
7. You have the legs of a 25 year old model...from the knees down.
8. Are you going out in that?
9. Is your Mother coming for a visit again this year?
10. That's quite a paunch you've got there

The lesson in this is Think before you open your manly mouth.

Tuesday, March 23, 2010

Sad But Humorous

In yesterday's newspaper I read about a woman who won $20 million in the recent lottery. She had just come through a nasty divorce and had $80 in her bank account. She now had 20 million. Imagine that. ( I love stories where needy people win BIG!!)
Anyway she was interviewed by the press and was asked this question, " What would you like to say to your ex husband right now?" With a twinkle in her eye she replied, " It sure sucks to be you right now, doesn't it."

Wednesday, December 30, 2009

Damn Texting Cartoon

This cartoon was inspired by something I saw on one of my speaking trips. A man and wife were seated in a nice restaurant waiting for their meal. Throughout the entire dinner he ignored his wife preferring to text whomever about whatever. No wonder family relationships are in trouble. When they left I immediately took out my pad and paper and sketched this cartoon.





More Cartoons Here

Saturday, November 21, 2009

Sex Tape Cartoon

Hi. I said this to my wife when we read about the Miss America winner's sex tape. My wife was not amused. Thus the cartoon.


Click Here if you're being verbally abused by family, friends or co-workers 42% experience this and it must STOP NOW!!

For More Cartoons CLICK HERE
Mike Moore: A Speaker with A Great Message in a FUN Package

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humor in the workplace