Showing posts with label dealing with difficult people. Show all posts
Showing posts with label dealing with difficult people. Show all posts

Friday, February 14, 2014

How to Cope with Difficult People at Work

All workplace problems are people problems. When you solve people problems you solve workplace problems. With this firmly in mind I would like to offer you a FREE copy of my popular  Special Report  " How to Cope with Difficult People at Work"
Click Here
Need a great message in a fun package?  Click Here                humor in the workplace

Tuesday, February 11, 2014

You Know You Need to Be More Assertive When...

You know you need to be more assertive when you find yourself saying the following far too frequently:
Can I ask you a question?

I'm sorry to bother you but...

I was hoping you could...

Could you spare a minute?

Thanks for listening to me...

I was just wondering...

I know you're busy but this will only take a second...

For more on  becoming more assertive Click Here

Thursday, July 04, 2013

How to Identify and Cope With a Toxic Boss

Characteristics of Toxic Bosses

Toxic Bosses ....
* come across as charming but are cold, cunning and manipulative.

* constantly use the terms “ My people”, “My department” instead of “our”

* take credit rather than give credit for work well done by others.

* direct the focus of all conversation to themselves. They are “ME DEEP” in conversation.

* put others down in an attempt to make themselves look good.

* bend the truth to make themselves appear competent and in control.

* value no one’s sense of humor but their own.

* are competitive and will crush you if you get in their way.
* regret very little about their actions and attitudes.

* will hang you out to dry without a second thought.

* don’t get headaches, they give headaches.

* have an office support system of people who are afraid of them and they use this system to enhance and promote their career and self interest.

* are toxic because it works for them and they get away with it.

* look upon office conflict as a positive thing they can use to their advantage. ( divide and conquer)

* are insensitive to the feelings, needs and well being of others.


Not all toxic bosses possess all of these characteristics but even if they possess some of them they can make your life miserable and be hazardous to your health.

For Effective Strategies for TAMING YOUR TOXIC BOSS and other toxic people in your life click HERE for a Kindle copy...


Click Here to order a hard copy


Thursday, August 16, 2012

Why You Should Never Allow Yourself to Be Verbally Abused

I was reading an article awhile ago that really startled me.  I always knew that verbal bullying was harmful to our health and well being but I never knew just how harmful it was.

The article was based on a British study that found that being verbally abused in your workplace by toxic bosses and/or supervisors for a period of ten years, had the same harmful effect on your immune system as smoking three packages of cigarettes a day for the same period of time. WOW!!

It certainly is a given...WE MUST Learn the Art of Verbal Self Defence.

If you're being verbally abused by family, friends or co-workers or you know someone who is Visit Here

Monday, April 30, 2012

Toxic Bosses

Characteristics of Toxic Bosses
Toxic Bosses ....

*  come across as charming but are cold, cunning and manipulative.

*  constantly use the terms “ My people”, “My department” instead of “our”

*  take credit rather than give credit for work well done by others.

*  directs the focus of  all conversation to themselves. They are “ME DEEP” in conversation.

*  put others down in an attempt to make themselves look good.

*   bend the truth to make themselves appear competent and in control.

*   value no one’s sense of humor but their own.

*   are competitive and will crush you if you get in their way.

*   regret very little about their actions and attitudes.

*   will hang you out to dry without a second thought.

*   don’t get headaches, they give headaches.

*   have an office support system of people who are afraid of them and      they use this system to enhance and promote their career and self interest.

*   are toxic because it works for them and they get away with it.

*   look upon office conflict as a positive thing they can use to their advantage. ( divide and conquer)

*   are insensitive to the feelings, needs and well being of others.


Not all toxic bosses possess all of these characteristics but even if they posses some of them they can make your life miserable and be hazardous to your health.

A British study showed that working for a toxic supervisior/boss for ten years had the same impact on your health as smoking two packs of cigarettes for the same period of time.  Defend yourself against toxic people


Mike Moore is an international speaker of  Humor and Stress, Humor in the Workplace and Maximizing Staff Potential Using Humor and Recognition.  He is the author of Light Up With Laughter, Humor in the Workplace and Stretched to the Limit ( Managing Workplace Stress)  Visit My Website




Monday, June 27, 2011

How to Tame The Toxic People in Your Life

In my travels across North America speaking on motivation and human potential I hear the same question asked repeatedly, " How can I become more assertive?" There is no doubt about it, there are people in our lives who are harmful to our health and we don't like it one bit.
I read recently that toxic people make up about ten percent of the population and cause over 50 percent of all relational damage. For our own well-being and the well-being of those we care about we must learn how to cope with these toxic people at home, at work and at play.

I wrote the following report in response to the question, "How can I learn to cope with the difficult people in my life?" From the reaction I have had to this report it is proving helpful. I do want to say emphatically that what you read here won't do a thing to improve your situation unless you have the courage to use the suggestions given. Go for it! You're worth the effort.

TOXIC PEOPLE.........

rob us of our dignity.

destroy our self confidence.

increase our stress levels.

destroy our morale.

erode our self esteem.

foster negativity.

decrease productivity.

make life hellish.

are abusive.

are toxic because they can get away with it and it works for them.

HOW TO DEAL WITH TOXIC PEOPLE

Remember that you can't change toxic people, but you can learn to cope with them. Here are some effective strategies to try.

* Always stand at eye level with the person you are confronting. Never have them standing over you looking down.

* Respect the toxic person and always expect respect in return. Settle for nothing less.

* Remain calm.

* Listen attentively.

* Don't argue or interrupt, just listen.

* Don't accuse or judge, just state how you feel.

* If the toxic person tries to verbally bully you, just say, " I don't allow people to treat me this way." Then slowly and calmly walk away.

* When someone is being toxic to you here is a powerful response and one that is easy to use because you don't have to say a word. In the midst of a toxic attack just PAUSE....LOOK AT THE PERSON, WITHOUT EMOTION......TURN AND WALK AWAY. It works!

* Anger is sometimes a valid response.

* If all else fails you might be left with only one option; to separate yourself from the toxic person in your life.

YOU DON'T EXIST TO BE SOMEONE'S PERSONAL GARBAGE DUMP.

This is an excerpt from Mike's manual The Art of Verbal Self Defence. http://motivationalplus.com/cgi/a/t.cgi?bullying

Friday, October 15, 2010

Taming the Toxic People in Your Life

In my travels across North America speaking on motivation and human potential I hear the same question asked repeatedly, " How can I become more assertive?" There is no doubt about it, there are people in our lives who are harmful to our health and we don't like it one bit.

I read recently that toxic people make up about ten percent of the population and cause over 50 percent of all relational damage. For our own well-being and the well-being of those we care about we must learn how to cope with these toxic people at home, at work and at play.

I wrote the following report in response to the question, "How can I learn to cope with the difficult people in my life?" From the reaction I have had to this report it is proving helpful. I do want to say emphatically that what you read here won't do a thing to improve your situation unless you have the courage to use the suggestions given. Go for it! You're worth the effort.

TOXIC PEOPLE.........

rob us of our dignity.

destroy our self confidence.

increase our stress levels.

destroy our morale.

erode our self esteem.

foster negativity.

decrease productivity.

make life hellish.

are abusive.

are toxic because they can get away with it and it works for them.

HOW TO DEAL WITH TOXIC PEOPLE

Remember that you can't change toxic people, but you can learn to cope with them. Here are some effective strategies to try.

* Always stand at eye level with the person you are confronting. Never have them standing over you looking down.

* Respect the toxic person and always expect respect in return. Settle for nothing less.

* Remain calm.

* Listen attentively.

* Don't argue or interrupt, just listen.

* Don't accuse or judge, just state how you feel.

* If the toxic person tries to verbally bully you, just say, " I don't allow people to treat me this way." Then slowly and calmly walk away.

* When someone is being toxic to you here is a powerful response and one that is easy to use because you don't have to say a word. In the midst of a toxic attack just PAUSE....LOOK AT THE PERSON, WITHOUT EMOTION......TURN AND WALK AWAY. It works!

* Anger is sometimes a valid response.

* If all else fails you might be left with only one option; to separate yourself from the toxic person in your life.

YOU DON'T EXIST TO BE SOMEONE'S PERSONAL GARBAGE DUMP.

This is an excerpt from Mike's popular book  The Art of Verbal Self Defence. MORE HERE

Sunday, April 25, 2010

How to Tame the Toxic People in Your Life

Discover effective tips, tools, and techniques to tame the stress inducing, toxic people in your life. You don't exist to be a doormat for anyone.

How about a FREE stress manual plus a free copy of " Thank God It's Monday" ( Humor in the Workplace) Visit here

Wednesday, March 10, 2010

How to Stop Verbal Bullies in Their Tracks $15.00

Hi. For one month, starting today March 10, I am offering visitors to The Laughter Lounge a chance to enroll in my 9 week online course on Taming the Toxic People in Your Life. If you feel abused by toxic people at home, work and play why not check it out? You don't exist to be anyone's personal dormat.